Editor’s note: B-Roll of a AAA inspection is available here.
AAA has unveiled 121 hotels nationally – including four in Hawaii - that earned the AAA Five Diamond Rating® in the past 12 months, qualifying them for this year’s AAA Five Diamond Award list. Hotel honorees are beautiful resorts which also offer superior amenities and the latest in hospitality technology, including in-room tablets, mobile apps, mobile keys and digital messaging to enhance an exceptional guest experience.
“The AAA Five Diamond rating reflects the upper echelon of hotels that offer beautiful physical settings and extensive amenities, the highest quality furnishings and highly exceptional guest service,” said the AAA Hawaii’s Regional Manager Liane Sumida. “AAA Hawaii congratulates the state’s AAA Five Diamond establishments for making exceptional customer service happen every day.”
Hotels receiving a Five Diamond Rating undergo in-person inspections, anonymous overnight stays and, finally, an expert panel review to ensure credibility. Fewer than half of 1 percent of the more than 27,000 AAA Inspected & Approved hotels receive the AAA Five Diamond Rating.
AAA Hawaii also announced the local AAA Four Diamond® ratings, including four properties receiving the rating for the first time: in Honolulu the Hokulani Waikiki by Hilton Grand Vacations Club as well as The Grand Islander by Hilton Grand Vacations; Koloa Landing at Poipu Beach Resort on Kauai; and Kohala Suites by Hilton Grand Vacations in Waikoloa on Hawaii.
The AAA Diamond rating system provides consumers with the broadest coverage of any rating system, geographically and by number of properties rated, including the U.S, Canada, Mexico and Caribbean. AAA began inspecting hotels (and restaurants) in 1937. (The AAA Four and Five Diamond ratings for restaurants will be announced in February.)
Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the TripTik® Travel Planner and Travel Guides on AAA.com and AAA TourBook® guides available at AAA/CAA offices.
AAA Five Diamond Award ratings for local Hawaii hotels with the year rated: |
|
Hotels |
Year Rated |
Kapalua (Maui) |
|
The Ritz-Carlton, Kapalua |
1996 |
|
|
Ka’upulehu (Hawaii) |
|
Four Seasons Resort Hualalai |
1998 |
Lanai City |
|
Four Seasons Resort Lanai
|
2016 |
Wailea (Maui) |
|
Four Seasons Resort Maui at Wailea |
1991 |
AAA Hawaii also announced the local AAA Four Diamond hotels:
Hotels |
Year Rated |
Hana (Maui) |
|
Travaasa Hotel Hana |
2011 |
|
|
Honolulu (Oahu) |
|
Halekulani |
2001 |
Hokulani Waikiki by Hilton Grand Vacations Club |
2018 |
The Grand Islander by Hilton Grand Vacations |
2018 |
The Kahala Hotel & Resort |
2006 |
The Modern Honolulu by Diamond Resorts |
2010 |
Trump International Hotel Waikiki Beach Walk |
2010 |
|
|
Ka’anapali (Maui) |
|
Honua Kai Resort & Spa |
2012 |
Hyatt Regency Maui Resort & Spa |
1995 |
The Westin Ka’anapali Ocean Resort Villas |
2010 |
The Westin Nanea Ocean Villas |
2017 |
|
|
Kapalua (Maui) |
|
Montage Kapalua Bay |
2014 |
|
|
Kapolei (Oahu) |
|
Aulani-A Disney Resort & Spa in Ko Olina, Hawaii |
2012 |
Four Seasons Resort Oahu at Ko Olina |
2017 |
|
|
Kohala Coast (Hawaii) |
|
The Fairmont Orchid, Hawaii |
1991 |
|
|
Poipu (Kauai) |
|
Grand Hyatt Kauai Resort & Spa |
1991 |
Koloa Landing at Poipu Beach Resort |
2018 |
Princeville (Kauai) |
|
The St. Regis Princeville Resort |
2010 |
The Westin Princeville Ocean Resort Villas |
2012 |
|
|
Waikoloa (Hawaii) |
|
Kings Land, Hilton Grand Vacations Club |
2015 |
Kohala Suites by Hilton Grand Vacations |
2018 |
Wailea (Maui) |
|
Andaz Maui at Wailea Resort |
2014 |
Fairmont Kea Lani, Maui |
2002 |
Grand Wailea, A Waldorf Astoria Resort |
1999 |
Hotel Wailea, Relais & Chateaux |
2014 |
Wailea Beach Resort Marriott & Spa |
2008 |